Privacy Policy

Privacy Policy

At Ajay Sales, we respect your privacy and are committed to protecting the personal information you share with us.

The terms “We,” “Us,” “Our,” and “Company” refer to Ajay Sales, while “You,” “Your,” and “Yourself” refer to users and customers who access or use our website.

This Privacy Policy explains how we collect, use, store, protect, and process information when you visit our website, create an account, place an order, contact us, or use our services.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. INFORMATION WE COLLECT

When you use our website or place an order, we may collect information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing address

  • Shipping or delivery address

  • Payment and transaction details

  • Order and purchase information

  • Account login information, where applicable

  • Product preferences and shopping-related information

  • Information you provide when contacting customer support

  • Reviews, feedback, or other content you voluntarily submit

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, and general website usage information.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Process and fulfil your orders.

  • Arrange shipping and delivery.

  • Process payments and transactions.

  • Provide customer support.

  • Communicate with you about your orders.

  • Handle returns and exchanges.

  • Improve our website, products, and services.

  • Personalise your shopping experience.

  • Send important service-related communications.

  • Send promotional or marketing communications where permitted and where applicable.

  • Prevent fraud, misuse, and unauthorised activity.

  • Maintain the security and functionality of our website.

  • Comply with applicable laws and legal requirements.

We use information only for legitimate business purposes and in accordance with applicable laws.

3. COOKIES

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies are small files stored on your device that help websites recognise your browser and remember certain information.

We may use cookies to:

  • Remember your preferences.

  • Keep products in your shopping cart.

  • Improve website functionality.

  • Understand how visitors use our website.

  • Analyse website traffic and performance.

  • Improve our products and services.

  • Support relevant advertising and marketing activities.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

4. AUTOMATICALLY COLLECTED INFORMATION

When you visit our website, certain information may be automatically collected, including your IP address, browser type, device type, operating system, referring pages, pages visited, and general usage information.

We may use this information to understand website traffic, improve website performance, identify technical issues, maintain security, and provide a better experience for our customers.

5. INFORMATION SHARING

We do not sell your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business and provide services to you. These may include:

  • Payment processing providers

  • Shipping and delivery partners

  • Website and hosting service providers

  • Technology and analytics providers

  • Customer support providers

  • Marketing and communication service providers

We may also disclose information when required by applicable law, regulation, court order, governmental authority, or legal process.

Where third parties process information on our behalf, we take reasonable steps to require appropriate confidentiality and security measures.

6. LEGAL AND FRAUD PREVENTION DISCLOSURES

We may disclose personal information where we believe disclosure is reasonably necessary to:

  • Comply with applicable laws or legal processes.

  • Respond to requests from government authorities.

  • Protect our rights, property, or safety.

  • Investigate suspected fraud or illegal activity.

  • Prevent security threats or misuse of our website.

  • Enforce our Terms of Service and other policies.

7. INFORMATION SECURITY

We take reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

While we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the Internet or stored electronically.

8. PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment providers.

Where applicable, payment information may be handled directly by the relevant payment service provider in accordance with its own privacy and security practices.

Ajay Sales does not knowingly retain complete payment card information beyond what is necessary for legitimate transaction, accounting, legal, or security purposes.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal and regulatory requirements.

10. YOUR RIGHTS

Depending on applicable law, you may have rights relating to your personal information, which may include requesting access to, correction of, or deletion of certain personal information.

If you would like to make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

11. CHILDREN'S PRIVACY

Our website is intended for general consumers and is not knowingly directed toward children who are not legally permitted to make purchases.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

13. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may use your contact information to send promotional offers, product updates, announcements, or other marketing communications.

You may opt out of promotional communications by following the unsubscribe instructions included in those communications or by contacting us directly.

Please note that you may continue to receive essential transactional or service-related communications, such as order confirmations and delivery updates.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

The updated Privacy Policy will be published on this page. We encourage you to review this page periodically to stay informed about how we handle your information.

Your continued use of our website after an updated Privacy Policy has been published constitutes your acknowledgement of the updated policy, to the extent permitted by applicable law.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Ajay Sales
Phone: 8488093581
Email: ajaysales2026@gmail.com

Ajay Sales — Quality you can trust. Style you can afford.