Terms of Service
OVERVIEW
Welcome to Ajay Sales. The terms “we,” “us,” and “our” refer to Ajay Sales. We operate this website and online store, including its content, products, features, tools, and services, to provide customers with a convenient shopping experience.
These Terms of Service, together with any policies referenced on our website, explain your rights and responsibilities when using our website and purchasing our products.
Please read these Terms of Service carefully before using our website. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
SECTION 1 — ACCESS AND ACCOUNT
By using our website, you confirm that you are legally permitted to enter into agreements under applicable law.
When placing an order, you may be required to provide information such as your name, email address, billing details, payment information, phone number, and shipping address.
You agree that all information provided by you is accurate, complete, and up to date. You are responsible for maintaining the confidentiality of any account information and for activities carried out through your account.
SECTION 2 — OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, sizes, colours, and other information displayed on our website are accurate.
However, actual colours and appearance may vary depending on your device, screen settings, lighting, and other factors. Product availability, descriptions, prices, and specifications may be changed or updated at any time without prior notice.
We reserve the right to discontinue products or limit the quantity of products available for purchase.
SECTION 3 — ORDERS
When you place an order with Ajay Sales, you are offering to purchase the selected products.
We reserve the right to accept, decline, cancel, or modify an order where necessary, including in cases involving product availability, pricing errors, payment issues, or suspected fraudulent activity.
Your order will be considered accepted once we confirm the order.
Please carefully review your order before completing your purchase. Once an order has been dispatched, cancellation may no longer be possible.
Returns and exchanges are subject to our Return & Exchange Policy.
Products purchased through our website are intended for personal use and should not be purchased for unauthorised resale.
SECTION 4 — PRICES AND BILLING
All product prices displayed on our website are subject to change without prior notice.
The applicable price will generally be the price displayed at the time the order is placed.
We reserve the right to correct pricing, product, promotional, or billing errors, including after an order has been submitted.
You agree to provide accurate and complete billing and payment information when placing an order.
We may cancel or refuse an order where payment cannot be successfully processed or where we identify an error or suspicious transaction.
SECTION 5 — SHIPPING AND DELIVERY
We aim to process and dispatch orders within the timeframe communicated on our website or during checkout.
Delivery times are estimates and may vary depending on the delivery location, courier services, weather, holidays, unforeseen circumstances, or other factors beyond our reasonable control.
Ajay Sales is not responsible for delays caused by third-party delivery partners or circumstances outside our control.
Customers are responsible for providing a correct and complete delivery address and contact details.
SECTION 6 — RETURNS AND EXCHANGES
Our returns and exchanges are governed by our Return & Exchange Policy.
We currently provide a 7-day return and exchange window from the date of delivery, subject to the conditions specified in our Return & Exchange Policy.
Customers are responsible for ensuring that returned products meet the applicable eligibility requirements.
SECTION 7 — INTELLECTUAL PROPERTY
All content available on our website, including but not limited to our brand name, logo, text, images, graphics, product descriptions, photographs, designs, and other materials, is owned by or licensed to Ajay Sales unless otherwise stated.
You may use our website for personal and non-commercial purposes.
You must not copy, reproduce, modify, distribute, republish, sell, or commercially exploit our website content without our prior written permission.
SECTION 8 — THIRD-PARTY SERVICES AND LINKS
Our website may contain links, services, payment gateways, delivery services, or other features provided by third parties.
We do not control and are not responsible for the content, availability, accuracy, policies, or practices of third-party websites or services.
Your use of third-party services may be subject to the terms and policies of those third parties.
SECTION 9 — PRIVACY
Your use of our website is also subject to our Privacy Policy.
We may collect and process information necessary to provide our services, process orders, arrange deliveries, communicate with customers, and improve our website and services.
Please review our Privacy Policy for further information about how customer information is handled.
SECTION 10 — CUSTOMER FEEDBACK AND REVIEWS
If you submit reviews, feedback, suggestions, photographs, or other content to Ajay Sales, you confirm that you have the right to submit that content.
By submitting such content, you grant Ajay Sales permission to use, reproduce, publish, display, or share the content for business, marketing, promotional, or service-improvement purposes, where permitted by law.
We reserve the right to remove content that we believe is unlawful, misleading, offensive, inappropriate, or violates the rights of another person.
SECTION 11 — ERRORS AND OMISSIONS
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other content.
We reserve the right to correct such errors and update information at any time without prior notice.
If an order is affected by a significant error, we may contact you and, where appropriate, cancel the order and provide a refund for any payment already received.
SECTION 12 — PROHIBITED USES
You agree not to use our website:
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For any unlawful or fraudulent purpose.
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To violate applicable laws or regulations.
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To infringe our intellectual property rights or the rights of others.
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To submit false or misleading information.
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To interfere with the operation or security of our website.
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To distribute viruses, malware, or other harmful code.
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To attempt unauthorised access to our website, systems, or customer accounts.
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To copy, scrape, reproduce, or commercially exploit our website or content without permission.
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To impersonate another person or business.
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To engage in conduct that may harm Ajay Sales, our customers, employees, partners, or service providers.
We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.
SECTION 13 — DISCLAIMER
We make reasonable efforts to keep our website information accurate and available. However, we do not guarantee that the website will always be uninterrupted, completely accurate, secure, or free from errors.
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
SECTION 14 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Ajay Sales will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
SECTION 15 — INDEMNIFICATION
You agree to indemnify and hold Ajay Sales harmless from claims, losses, damages, liabilities, and reasonable expenses arising from your violation of these Terms, misuse of our website, or violation of applicable laws or third-party rights.
SECTION 16 — SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to apply.
SECTION 17 — ENTIRE AGREEMENT
These Terms, together with our other website policies, constitute the agreement between you and Ajay Sales regarding your use of our website and services.
If we do not immediately enforce a particular provision of these Terms, that does not mean we have waived our right to enforce it in the future.
SECTION 18 — CHANGES TO THESE TERMS
We may update or modify these Terms of Service from time to time.
The latest version will be published on this page. Your continued use of our website after changes are posted means that you accept the updated Terms.
We encourage customers to review this page periodically.
SECTION 19 — GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms or your use of our website shall be subject to the jurisdiction of the appropriate courts in India.
SECTION 20 — CONTACT INFORMATION
If you have any questions regarding these Terms of Service, please contact us:
Ajay Sales
Phone: 8488093581
Email: ajaysales2026@gmail.com
Ajay Sales — Quality you can trust. Style you can afford.